Frequently Asked Questions

  1. Home
  2. »
  3. Frequently Asked Questions

Frequently Asked Questions

At GIPS, we pride ourselves on offering premium quality dry fruits, nuts, and spices. We carefully source our products from trusted suppliers worldwide, ensuring that only the finest ingredients reach our customers. Our commitment to superior taste, freshness, and uncompromising quality sets us apart.

Ordering from GIPS is easy! Simply browse our website and add your desired products to your shopping cart. Once you have finished selecting items, proceed to the checkout page, provide the necessary details, and complete your purchase securely. You will receive an order confirmation via email.

We accept a variety of payment methods, including major credit cards (Visa, Mastercard, American Express), debit cards, and UPI. Our payment process is secure, ensuring the safety of your personal information.

We offer reliable and efficient shipping options to ensure your products reach you in a timely manner. The shipping methods available may vary based on your location. You can choose your preferred shipping option during the checkout process.

We strive to process and ship orders promptly. Delivery times depend on your location and the shipping method chosen. Typically, orders are delivered within 7-10 business days. You will receive a shipping confirmation email with tracking information to monitor your order's progress.

We want you to be completely satisfied with your purchase. If you receive damaged or incorrect items, please contact our customer support within 24 hours of delivery. We will assist you in resolving the issue. For detailed information, please refer to our Returns and Refunds Policy page on the website.

We understand the importance of catering to diverse dietary needs. While our products are sourced with care, we recommend reviewing the product descriptions and labels for specific ingredients and potential allergens. If you have any concerns, please contact our customer support for assistance.

Absolutely! GIPS offers a range of beautifully curated gift packs and customizable hampers that make perfect presents for any occasion. During the checkout process, you can provide the recipient's shipping address, and we can even include a personalized message on your behalf.

We're here to help! You can reach our customer support team between 10 A.M. to 7 P.M. via:

Phone: (+91) 85858 50707 

             0124-410-0707

We strive to respond to all inquiries promptly and provide the assistance you need.

Mail: Internationalgips@gmail.com

Yes! At GIPS, we value our customers and offer periodic discounts, promotions, and loyalty programs. Stay updated by following us on social media for exclusive offers and announcements.