Shipping and Returns Policy – Gips Dry Fruits

1. Order Processing Time

Orders are processed and shipped within 2-3 business days after receiving payment confirmation. Please note that orders are not processed during public holidays.

2. Shipping Rates & Methods

Shipping costs are calculated based on the destination and the size/weight of the items in your order. The exact shipping fees will be displayed during checkout before you finalize your purchase.

3. Delivery Timelines

Once your order is shipped, estimated delivery times are typically within 2 to 5 business days for domestic shipments and 2 to 3 weeks for international orders, depending on your location and the shipping carrier.

4. Shipping Restrictions

We currently do not ship to certain countries or regions. Please confirm availability during checkout.

5. Tracking Orders

After your order has been shipped, you will receive an email with a tracking number, allowing you to monitor your package’s progress.

6. Address Accuracy

It is the customer’s responsibility to ensure that the shipping address provided is correct. We are not responsible for lost or delayed orders due to incorrect address information.

1. Exchange Eligibility

Exchanges are accepted within 10 days of receiving your order. If you wish to return an item, it must be in unused, undamaged, and original condition with all packaging intact.

2. Exchange Process

To initiate a return, please contact our customer support team at 8585850707 within 10 days of receiving your order. Our team will provide you with the exchange instructions and details.

3. Return Shipping

Return shipping costs are the responsibility of the customer. You will need to ship the returned items to the following address: GIPS Dry Fruits
SCO 106 & 107
Sector 15, Part 2
Gurgaon, Haryana 122001
India

4. Exchange Process

Once we receive your returned item and verify its condition, we will process your exchange. Shipping fees for the exchanged item will apply. Customers will be notified of the new shipping charges during the exchange process.

6. Damaged or Defective Products

If your item arrives damaged or defective, please contact us immediately within 3 days of receiving the order. We will guide you through the process for a replacement or refund, as appropriate.